ISO 9001 Quality

ISO 9001 is the world’s most recognised quality management standard and is used in over one million organisations globally. Essentially, it provides a management framework to improve business practices and helps you to provide services and products that meet your customers’ expectations.

The standard is based on a number of quality management principles and prescribes systematic control of the processes that your business uses. Designed and intended to apply to virtually any service or manufacturing process, ISO 9001 can help your organisation to become more efficient and perform better through improved customer satisfaction, staff motivation and continual improvement.

Improved employee engagement as a result of defining their key roles and responsibilities and encouraging effective internal communications.
Cost saving achieved through streamlining business processes, reducing waste and improving the quality of your management systems.
Increased customer satisfaction by meeting customer requirements consistently.

The continual improvement focus of ISO 9001 helps ensure that you are continually responding to and meeting the ever-changing needs of your customers.

Benefits of certification to ISO 9001

Cost savings through reducing or eliminating costs associated with errors and poor processes

Enables measurement by establishing a framework for controlling and measuring health and safety performance.
Improved corporate image by demonstrating the organisation’s commitment to quality and improvement

Why certify to ISO9001?

Many organisations seek ISO 9001 certification in order to qualify for a tender or to achieve preferred supplier status – attracting new customers, particularly from larger companies. This standard provides the assurance that you can demonstrate compliance with proven international business practices and appropriate standards. Many businesses choose to trade with companies who comply with recognised standards ahead of those who don’t and these are some reasons why:

Shows commitment and the right attitude to providing a high level of customer satisfaction and willingness to improve efficiency
Demonstrates the existence of an effective quality management system that satisfies the rigors of an independent, external audit
Will boost an organisation’s brand reputation and can be a useful promotional tool, especially when going up against competitors who aren’t certified